To simplify and standardize your office structure, we recommend you recruit for four positions for a vibrant and productive office. Each position suits wildly different personality types, but when an agency hires well in these positions, the team becomes highly efficient and productive.
Account Manager
The Account Manager is a position of authority and personality. The ideal candidate is someone who is naturally high energy, engaging, and inquisitive.
Traits: Coachable, Effective Communicator, Optimistic
Click here to download: Account Manager – Role Description
Marketing Associate
Marketing Associates are natural relationship builders with exceptional organizational skills and a magnetic personality.
Traits: Personable, Detail-oriented, Organized
Click here to download: Marketing Associate – Role Description
Customer Care Representative
Customer Care Representatives are individuals who enjoy finding solutions with a disposition towards serving others.
Traits: Personable, Empathetic, Dependable
Click here to download: Customer Care Representative – Role Description
Sales & Marketing Intern
Sales & Marketing Interns have the ability to build relationships quickly both on the phone and in-person. They serve as the catalyst for new household quotes and are preferably desirous of a future full-time position.
Traits: Empathetic, Bold, Proactive
Click here to download: Sales and Marketing Intern – Role Description